Essay on External and Internal Factors atT - 1390 Words

One of the leading companies in phone, internet and cable television today is ATT. Internal and external factors affect this company everyday yet the four functions of management still have to be carried out. The major five factors that affect the functions of management are globalization, technology, innovation, diversity, and ethics. However, managers can still use delegation to impact the factors of management. ATT (American Telephone Telegraph) is the largest supplier globally of telephone, wireless, and internet services. ATT started in 1983 as Southwestern Bell Corporation (SBC) and the main center was in St. Louis, Missouri. Southwestern Bell moved their headquarters to San Antonio, Texas and changed the name to SBC†¦show more content†¦Innovation is what keeps ATT at the top of their game. ATT is known for adapting quickly to the changes in consumer demand and to new competitors. ATT embraces creativity in order to rapidly convert ideas into useful products and services, (ATT, n.d. Governance). The factor of innovation has a significant impact on the four factors of management so much that ATT has labs that consist of about 1,000 of the worlds top scientists and engineers. The planning stage of new products and services is where the management teams evaluates the current products and services that are now offered to customers and try to find ways to either enhance them or int roduce brand new ones. Later stated on the ATT website is that their main goal is to develop new and better ways to perform everyday functions (ATT, n.d. Governance). Since ATT knows that their products and services are advanced with the best interest of the general public in mind organizing the plan goes far beyond the ATT Labs. Groups through out the company work together to look beyond the traditional and the expected to solutions never seen, (ATT, n.d. Governance). ATT is always looking for new ways to inspire innovation from its employees. This company believes that the workers are not just making products and services for customers but also for themselves and their families. As far as controlling, the innovation progress is reviewed in terms of their impact on the company and customers notShow MoreRelatedInternal External Factors1176 Words   |  5 PagesInternal External Factors Paper Osvaldo Lopez MGT/230 06/17/2015 Tricia Stewart Internal External Factors All successful organizations are affected by internal and external factors. These internal and external factors have an impact on the organizations four functions of management. The organizations that better adapt to these factors are the organizations that are the most successful, the more profitable and the companies that have will be around for a long time. 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